Privacy Policy

Date of establishment: April 1, 2005

Last revised: March 15, 2024
Media Fusion Co., Ltd.
President and CEO: Atsushi Sakakibara

Privacy Policy

Media Fusion Co., Ltd. recognizes that customer information acquired in the course of selling products and providing services is the most important information asset in our business, and all employees working for the company are fully aware of their social mission regarding the protection of all personal information, including that information, and will comply with the protection of individuals’ rights and laws and regulations regarding personal information. In addition, we have established a personal information protection management system to embody the policy shown below, and we hereby declare that the entire company will work to continuously improve it while always keeping abreast of the latest IT trends, changes in social demand, and fluctuations in the business environment.

1. We will only acquire, use, and provide personal information to the extent necessary for the legitimate business operations of our company, such as shipping software-related products, related after-sales service, notifying you of information on new products and services, hiring employees, and managing personnel, and will not handle personal information beyond the scope necessary to achieve the specified purposes of use. In order to ensure this, we will appoint a person in charge of managing personal information and create an environment in which activities related to the protection of personal information can be carried out in accordance with appropriate rules.
2. We will comply with laws, regulations, national guidelines, and other standards regarding personal information protection.
3. We will allocate management resources appropriate to the actual circumstances of our business, take reasonable safety measures, and continually improve our personal information security functions to ensure the accuracy and safety of personal information and prevent its leakage, loss, damage, etc. In the unlikely event that such a situation occurs, we will take prompt corrective measures.
4. We will respond promptly, sincerely and appropriately to any complaints or inquiries regarding the handling of personal information.
5. We will continually improve our personal information protection management system by reviewing it in a timely and appropriate manner in response to changes in the environment surrounding our company.

This policy is made publicly available to the public by posting it on our website, etc. If there are any changes to this policy, we will announce them on our website.

Please note that this policy is only valid on our website and does not apply to other companies’ websites that we link to for convenience.

Handling of personal information

Handling of personal information

1. Administrator of Personal Information
   We have appointed a person to manage personal information in an appropriate and safe manner and to take protective measures to prevent the leakage, loss, or damage of personal information.
   
   Media Fusion Co., Ltd. Management Department Leader
   
2. Purpose of Use of Personal Information
   Personal information acquired or held by our company will be used for the following purposes.
   ・Personal information of business partners
   　For business negotiations, business-related communications, order placement and receipt, and billing and payment operations
   　To distribute email newsletters
   ・Personal information provided through inquiries
   　To respond to and confirm inquiries regarding products and other matters
   ・Shareholder Information
   　For the purpose of disclosing information, sending distribution materials, and contacting
   ・Personal information of our employees
   　For employee personnel management, business management, health management, and security management
   ・To contact job applicants and manage our recruitment operations
   ・To promote and support public relations
3. Provision of personal information to third parties
   We will not provide acquired personal information to third parties except in the following cases:
   (1) When the individual’s prior consent has been obtained
   (2) When required by law
   (3) When it is necessary for the protection of a person’s life, body, or property and it is difficult to obtain the individual’s consent.
   (4) When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual’s consent.
   (5) Cases where it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual’s consent would be likely to impede the performance of those duties.
   (6) When outsourcing all or part of the handling of personal information to the extent necessary to achieve the purpose of use in order to smoothly carry out business operations.
4. Entrustment of personal information handling
   In order to provide better service to our customers, we outsource some of our business operations. Personal information may be entrusted to the outsourcing company. In this case, we select the outsourcing company that is recognized as handling personal information appropriately, and determine the necessary matters to prevent leakage of customers’ personal information by proper management and confidentiality of personal information in the contract, etc., and ensure that the company manages the personal information appropriately.
5. Request for disclosure of personal information
   We will respond to requests from customers to disclose their own personal information (notification of purpose of use, disclosure, correction, addition or deletion of content, suspension or erasure of use, suspension of provision to third parties). Please contact our inquiry desk for requests for disclosure, etc. In that case, we will respond within a reasonable period of time after verifying your identity.
   
   Personal information entrusted to us by business partners does not fall under the category of retained personal data, but if there are special instructions from the business partner, we will follow those instructions. For details on requests for disclosure, etc., please see “Procedures for requesting retained personal data (JAPANESE)” on our website.
6. Voluntary provision of personal information and its consequences
   Providing personal information to our company is at the discretion of the individual. However, if necessary information is not provided, we may not be able to provide each service appropriately.
7. Measures taken to safely manage personal information
   When actually handling personal information, we take safety control measures from four perspectives: organizational, human, physical, and technical.
8. Acquisition of personal information in a manner that is not easily recognizable by the individual
   Cookies are used to make browsing our website more convenient when you return to the site, and do not infringe on your privacy or have any adverse effects on your computer.
   
   Additionally, our website uses the SSL (Secure Sockets Layer) data encryption system for all areas where personal information is entered. Additionally, we have taken measures such as installing a firewall to protect information on the site. However, due to the nature of Internet communications, we cannot guarantee complete security. Please be aware of this in advance.
9. About Certified Personal Information Protection Organizations
   An authorized personal information protection organization is an organization that has been certified by the competent minister pursuant to Article 37 of the Personal Information Protection Act, and whose purpose is to ensure the appropriate handling of personal information by handling complaints regarding the handling of target personal information and providing information to target businesses, etc.
   
   We are a member of the following certified personal information protection organizations.
   ・Name of the certified personal information protection organization
   ・Japan Information Technology Promotion Association
   ・Contact information for complaint resolution
   ・Privacy Mark Promotion Center, Certified Personal Information Protection Organization Secretariat
   Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
   Telephone number: 03-5860-7565, 0120-700-779
   *Please refrain from contacting us with any inquiries regarding our products or services.
   
   For inquiries regarding our personal information protection policy, please contact the following:
   ■Contact Information■
   1-1-8 Dojimahama, Kita-ku, Osaka 530-0004 Kadoya Dojima Park Building
   Media Fusion Co., Ltd. Complaints and Inquiries
   
   
   *On Saturdays, Sundays, public holidays, and other closing periods as announced on our website, we will respond from the next business day onwards.